Last updated on Apr 3, 2025

Your network just went down, leaving clients in the dark. How do you keep communication flowing?

When your network goes down, it's crucial to keep your clients informed and reassured. Here's how to manage communication effectively:

Notify clients promptly: Use alternative communication channels like email or social media to inform clients about the issue and expected resolution time.

Provide regular updates: Keep clients in the loop with frequent status updates, even if there isn't new information to share.

Offer support alternatives: Suggest temporary solutions or workarounds to minimize disruption for your clients.

How do you handle communication during network outages? Share your strategies.

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Last updated on Apr 3, 2025

When your network goes down, it's crucial to keep your clients informed and reassured. Here's how to manage communication effectively:

Notify clients promptly: Use alternative communication channels like email or social media to inform clients about the issue and expected resolution time.

Provide regular updates: Keep clients in the loop with frequent status updates, even if there isn't new information to share.

Offer support alternatives: Suggest temporary solutions or workarounds to minimize disruption for your clients.

How do you handle communication during network outages? Share your strategies.

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