Your company faces high client CSR expectations. How can you manage the gap between demand and capability?
When clients expect high corporate social responsibility (CSR) standards, it's crucial to manage this effectively without overextending resources. Here are practical strategies to help you navigate this balance:
How do you manage high CSR expectations in your organization? Share your strategies.
Your company faces high client CSR expectations. How can you manage the gap between demand and capability?
When clients expect high corporate social responsibility (CSR) standards, it's crucial to manage this effectively without overextending resources. Here are practical strategies to help you navigate this balance:
How do you manage high CSR expectations in your organization? Share your strategies.
-
I disagree with collaborating with NGOs, unless the company decides to only focus on philanthropic activities and that’s how they define their CSR policies. CSR strategies need to align with the company’s business model - its value proposition and profit formula. If CSR initiatives and strategies do not bring value to the company and its stakeholders then, the company is simply draining resources. CSR is not a PR stunt; it is not a marketing tool!
-
We at IISD Consider Our Clients Supreme at the Top and Manage All of thir Expectations through Experimentations of the Our Existing Capacities and Building the Same Constantly Time to Time So that Demand 🫴 is met in terms of Desired Quality against the time. There are Challenges but there are also Ways Out. Our Experience at IISD is - NGOs are need not be subcontracted or it is nither advisable for subletting the Part of the Job to Other Partners - Rather Principal Institute who responsible for the project should build it's Own Capabilities and Profoundly Deliver with highest level of Professionalism.
-
I believe CSR communication isn’t about perfection—it’s about being real and building trust. Here’s what works for me: 1. Be Honest: Share wins and challenges. Transparency shows commitment and builds trust. 2. Tailor Your Message: Focus on what matters most to your clients, like sustainability or diversity. 3. Listen First: Feedback—through chats or surveys—aligns your work with their values. 4. Tell Stories: Share personal, relatable stories that stick, not just stats. 5. Keep It Simple: Quick updates like videos or LinkedIn posts go a long way. Ultimately, it’s about making clients feel connected to your journey.
-
La transparencia siempre es vital, mucho más cuando se trata de ajustar las expectativas a la realidad. Si nuestros clientes tienen una percepción errada de nuestra capacidad y posibilidades de impacto sustentable será porque nosotros hemos exagerado y eso no es bueno para nadie; corrijamos la percepción y mostrémonos como somos realmente con el foco en la decisión de superarnos cada día y de hacer lo que esté a nuestro alcance -incluyendo creatividad y toma de riesgo- para sorprendernos a nosotros mismos y a quienes nos acompañan en el proceso. Las falsas expectativas generan desilusiones de las que es difícil regresar; las correcciones son actos de transparencia y sinceridad siempre bienvenidas, en especial cuando se plantean como desafío
-
Considering Client's requirement and our existing capability, We would surely reanalyze the scenario towards developing a sustainable solution. Considering the sensitivity and global scenario along with internal Management policy, we would surely develop the way forward that has to be accepted by the clients as well as by the society in a true sense. The similar value addition would surely add immense value to our growth parameters in the market while leveraging the options for the best possible CSR initiatives that might be undertaken accordingly.
Rate this article
More relevant reading
-
Professional EthicsHow do you demonstrate your social responsibility and sustainability commitment to your clients and partners?
-
Corporate Social ResponsibilityHow can CSR professionals prevent conflicts from arising?
-
Corporate Social ResponsibilityWhat are the best ways to use CSR for a competitive advantage in global markets?
-
Corporate Social ResponsibilityHow do you handle CSR challenges and risks?