How do you support academic progress communication with parents?

1 Know your purpose

Before you reach out to parents, be clear about why you want to communicate with them and what you hope to achieve. Do you want to share positive feedback, report on a problem, request a meeting, or offer some resources? Your purpose will guide your tone, format, and frequency of communication. For example, if you want to praise a student's improvement, you might send a brief email or a note in their agenda. If you want to discuss a serious issue, you might call or schedule a face-to-face meeting.

2 Choose your mode

Depending on your purpose, you can choose from different modes of communication, such as phone calls, emails, newsletters, websites, apps, or portfolios. Each mode has its advantages and disadvantages, so consider the following factors: How urgent is your message? How formal or informal is your tone? How much detail or feedback do you need to provide? How accessible and convenient is the mode for you and the parents? How do you protect the privacy and confidentiality of the students and the parents?

3 Respect diversity

When communicating with parents, be respectful of their diverse backgrounds, cultures, languages, and values. Avoid making assumptions or judgments based on stereotypes or biases. Use simple and clear language, and avoid jargon or slang. If possible, provide translations or interpreters for parents who are not fluent in the language of instruction. Be sensitive to the different communication styles and expectations of parents, and adapt your approach accordingly. For example, some parents might prefer direct and assertive communication, while others might prefer indirect and polite communication.

4 Build rapport

To establish a positive and trusting relationship with parents, try to build rapport and show genuine interest and care. Start your communication with a warm greeting and a personal touch, such as mentioning something you noticed or appreciated about their child. Use the child's name and pronouns consistently and correctly. Express empathy and understanding for the parents' perspectives and concerns. Acknowledge their strengths and contributions to their child's learning. Invite them to share their feedback, questions, or suggestions.

5 Be proactive

Don't wait until there is a problem or a crisis to communicate with parents. Be proactive and communicate regularly and consistently with them throughout the school year. Share information about the curriculum, the learning goals, the assessment methods, and the expectations for the students. Celebrate the achievements and successes of the students, and highlight their growth and progress. Provide constructive and specific feedback on the areas that need improvement, and offer suggestions and resources to support the students' learning.

6 Manage conflict

Sometimes, despite your best efforts, you might encounter conflict or disagreement with parents. This can be stressful and challenging, but it can also be an opportunity to improve your communication and collaboration. If you face a conflict with a parent, try to follow these steps: Listen actively and respectfully to their point of view, and acknowledge their feelings and needs. Explain your point of view calmly and rationally, and provide evidence and examples to support your claims. Focus on the common goal of helping the child succeed, and brainstorm solutions together. Agree on a plan of action, and follow up with the parent.