Identity and access management (IAM) services
Comprehensive, secure and compliant identity and access management for the modern enterprise
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Security, compliance and efficiency with IAM services

Identity and access management is critical to securing data and systems, and the vast array of technologies, situations, and human and machine scenarios make this a complex challenge.

Streamline the undertaking with identity and security experts to help you define and manage solutions across hybrid cloud environments, transform governance workflows and demonstrate compliance.

Capabilities
Enterprise identity and access management services 

Enterprise IAM services include assessment and strategy to optimize the organization’s identity and access program, with a prioritized list of projects to execute on time and within budget requirements. With an optimized program, organizations can manage end-user access to trending apps and tools, protect sensitive information and manage regulatory requirements.

Consumer identity and access management

Consumer IAM services include a full range of services from adoption strategy and assessment, implementation, integration, managed services and fully on-demand operations to help organizations execute a modern consumer identity access management program.

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Armed with the insights of our X-Force 2025 Threat Intelligence Index report, our team can help you secure your business against cyber threats. We are offering briefings with our expert team of intelligence analysts to give you customized insights about your organization.

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Use cases Controlling costs at a North American utility  

IBM’s IAM security team helped transform the utility company with an enterprise cloud IAM solution, helping them move to a more cost-effective business model and more efficient and streamlined IAM processes.

Re-envisioning a large food and beverage manufacturer

The IBM security services team automated 95% of the company’s user access requests, improved security posture, reduced audit and compliance gaps and decreased the software and operational cost of managing IAM solutions.

Modernizing applications for a South American financial institution  

With 25 separate IAM solutions managing 95,000 identities, the institution teamed with IBM's IAM services experts to streamline the onboarding process and gain stronger levels of control of critical functions.

Meet our experts Naveen Kaul

With 20+ years of experience in the Software Security Industry, Naveen has well-rounded experience of building and managing diverse teams, and program management with sound technical knowledge in the domain of Enterprise Security. Naveen has in-depth experience in Business Strategy Planning, Driving Operational efficiencies, Compliance reporting and deployment of large-scale projects. He has worked extensively with clients to help them assess, deploy and manage world class security solutions.

Anna Fernezian

Anna is an identity management specialist with over 20 years of experience. Her background includes roles in the financial, healthcare, and government sectors, and she’s highly skilled at producing solutions that exceed client needs. Combined with her expertise in cloud and platform security, Anna delivers excellence to clients worldwide.

Jayesh Kamat

Jayesh is a global product management leader for IBM Consulting, Cybersecurity Services’ Cyber Trust portfolio. He has over 22 years of experience in designing and delivering cybersecurity services to clients across the world, drawing from a wide breadth of technical knowledge across industries and security domains.

Mike Amadei

Mike Amadei has over 25 years of Identity Management and Cyber Security experience. As an associate partner, Mike is the Identity and Access Management (IAM) Service Area Leader for the Americas. The role is focused on driving IAM sales and delivery excellence. Mike collaborates across the globe with his peers in other geographies to drive innovation on IBM IAM solutions and assets. He manages Americas relationships with IBM’s technology partners to align their products to client needs.

Pavlos Makridakis

Pavlos is an experienced Identity & Access Management professional with over 30 years of experience in IT & over 20 of these in the IAM space. His experience ranges from vision & strategy definition to delivery & operations. Pavlos has a wide international exposure, multi-industry expertise & a strong track record of guiding organizations & delivering large & complex IAM initiatives.

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