Reporting to the Vice-President Academic and Provost, Strategic Enrollment Management (SEM) is responsible for academic-related processes and services for future and current students, professors, academic staff, alumni and the general public.
Academic essentials
Information on everything you'll need to do throughout your studies, from choosing a program of study to getting your diploma. Some of these academic essentials are offered at the undergraduate level only.

It is highly recommended that all professors use their official university e-mail account (@uOttawa.ca) when communicating with their students and mention this practice in their course syllabus.
Customer service outlets
InfoAdmission: Receives and evaluates applications for admission to undergraduate programs
Services
- General information for undergraduate admission, undergraduate application for admission, admission file being processed, documents needed to complete admission file, international students, undergraduate scholarship offers

For admission to Common Law or Medicine, contact the faculties offering these programs. For graduate studies, contact the academic unit of the faculty offering the program you are applying to.
Office hours
- September 1 to May 31: Monday to Friday, 9 a.m. to 4:30 p.m.
- June 1 to August 31: Monday to Friday, 9 a.m. to 3:30 p.m.
Contact information
InfoAdmission
Tabaret Hall (map)
75 Laurier Avenue East, Room 109
Ottawa ON K1N 6N5
Canada
Tel.: 613-562-5700
Toll-free: 1-877-868-8292
Fax: 613-562-5790
Contact us
InfoService: Handles requests for documents, transcripts, proof of registration and other registrar-related services
Services
- Information on tuition fees
- uOttawa card
- Official documents : transcripts, official enrolment verification, copies of diplomas
- Registrar: obtaining your degree, name change, change of address, legal status
- Special student enrolment
Online information
- Search for a topic using InfoExpress, the simplest, quickest way to find the information you need.
Online services
Office hours
- September 1 to May 31: Monday to Friday, 9 a.m. to 4:30 p.m.
- June 1 to August 31: Monday to Friday, 9 a.m. to 3:30 p.m.
- Please note that InfoService will open at 10:30 a.m. on Thursday, June 7, 2018. However, our reception desk, phone lines and chat will open at 9 a.m.
Contact information
InfoService
Tabaret Hall (map)
75 Laurier Avenue East, Room 129
Ottawa ON K1N 6N5
Canada
Tel.: 613-562-5630
Toll-free: 1-877-868-8292
Fax: 613-562-5323
infoservice@uOttawa.ca
Financial Aid and Awards: Administers scholarships, bursaries, government financial aid and work-study
Services
- Government financial aid
- Scholarships and bursaries
- Financial counselling for registered students
- Student loan forms
- Work-Study Program
Online information
- Search for a topic using InfoExpress, the simplest, quickest way to find the information you need.
Office hours
- September 1 to May 31: Monday to Friday, 9 a.m. to 4:30 p.m.
- June 1 to August 31: Monday to Friday, 9 a.m. to 3:30 p.m.
- Please note that the Financial Aid and Awards Service will open at 10:30 a.m. on Thursday, June 7, 2018.
Contact information
Financial Aid and Awards
Desmarais Building (map)
55 Laurier Avenue East, Room 3156
Ottawa, ON K1N 6N5
Canada
Tel.: 613-562-5734
Toll free: 1-877-868-8292
Fax: 613-562-5155
loansandawards@uOttawa.ca
Liaison Office: Offers campus tours, promotion of the University to future students and guidance counsellor support
Services
- Activities and events for future students on and off campus
- Campus tours
- Student ambassador program
- General information for guidance counsellors
Office hours
- September 1 to May 31: Monday to Friday, 9 a.m. to 5 p.m.
- June 1 to August 31: Monday to Friday, 9 a.m. to 4 p.m.
Contact information
Liaison Office
Tabaret Hall (map)
550 Cumberland Street, Room 088
Ottawa ON K1N 6N5
Canada
Tel.: 613-562-5800 ext. 1000
Toll-free: 1-877-868-8292
Fax: 613-562-5290
liaison@uOttawa.ca
Regional Mentoring Centre: Supports students during their first year of study
Services
- Students from a similar region mentor and share information with first-year students
- Activities to help students adjust to new academic and social settings
- Visits and presentations conducted in Ottawa and in other regions throughout Canada during the summer preceding the students’ first year
- One-on-one meetings and interaction through Facebook groups
Office hours
- Monday to Friday, 9 a.m. to noon and 1 p.m. to 4 p.m.
Contact information
Regional Mentoring Centre
Tabaret Hall (map)
550 Cumberland Street, Rooms W0025 and W0031
Ottawa ON K1N 6N5
Canada
Tel.: 613-562-5800 ext. 3414
Toll-free: 1-877-868-8292
mentors@uOttawa.ca
Graduate and Postdoctoral Studies
The Office of the Vice-Provost, Graduate and Postdoctoral Studies oversees graduate and postdoctoral studies at the University of Ottawa. You can find general information and advice on its website.
If you have questions about admissions, enrolment, thesis supervision or graduation, contact your academic unit. It will have specific information about your faculty or program.
Questions
- Programs: etudesup.comm@uOttawa.ca
- Awards and grants: etudesup.bourses@uOttawa.ca
- Postdoctoral fellowships: postdoc@uOttawa.ca
- Plan a visit
Information
- Programs and admission
- Awards and financial aid
- International opportunities
- Theses
- Postdoctoral fellowships
- Additional services and assistance
Thesis and research-related transactions
- Candidate Center (log in through uoZone)
Contact information
Office of the Vice-Provost, Graduate and Postdoctoral Studies
Hagen Hall (map)
115 Séraphin Marion, 2nd floor
Ottawa ON K1N 6N5
Canada
uOttawaInfo: Offers general information about University faculties and services
Services
- General information (University contact info, office hours, etc.)
- General information on uOttawa services (where to eat on campus, where to find the library, campus activities, contact persons for suppliers, etc.)
- General information on faculties (list of faculties, location, dean, etc.)
Online information
- Search for a topic using InfoExpress, the simplest, quickest way to find the information you need.
Office hours
- September 1 to May 31: Monday to Friday, 9 a.m. to 4:30 p.m.
- June 1 to August 31: Monday to Friday, 9 a.m. to 3:30 p.m.
Contact information
uOttawaInfo
Tabaret Hall (map)
75 Laurier Avenue East
Ottawa ON K1N 6N5
Canada
Tel.: 613-562-5700
Toll-free: 1-877-868-8292
Fax: 613-562-5323
uOttawainfo@uOttawa.ca