Do you need a transcript, proof of studies, or copy of your diploma? Here's what you need to know.
- Normally, only you, the student, can request copies of your official documents or come and pick them up at InfoService after ordering them online. However, you can authorize a third party to obtain copies of your documents by filling out the Third-Party Authorization Form to Release Student Information (PDF).
- Official documents are only issued to students in good financial standing at the University of Ottawa.
In accordance with PCI Security Standards Council policy, the University of Ottawa can no longer accept any official document requests by email as credit card numbers cannot be sent through this medium. Requests can be made through uoZone, in person, by fax or by regular mail.
I want a transcript
Official transcript
An official transcript is printed on special paper, with the University of Ottawa seal and the associate registrar's signature. It contains the complete record of all courses in which you were enrolled and the results you obtained, as well as any degrees, diplomas or certificates you received.
The transcript includes your name, student number, basis of admission, advanced standing (without grades), program of study and faculty, number of units per course, some scholarships, and special mentions.
Transcripts issued to students or to authorized third parties representing students are marked "Issued to the Student." You can request that your transcript be sent to a third party (for example, an employer) or to another university. Your transcript is then printed on security paper, sealed in a secure envelope and mailed directly to the third party.
Course titles appear in the language the course was given. The University does not translate transcripts.
When at least six students are registered for a course, the group average and the number of students registered appear on the transcript.
The University does not issue partial transcripts.
How to get it
Request documents online through uoZone (under the Applications tab, select Purchase Official Documents). If you choose to pick up your documents in person, they will be ready at noon the next business day. Go straight to the Reception desk at InfoService; you don't need to get a ticket and wait.
Alternatively, complete the Request for documents form (PDF) and submit it to InfoService in person, by fax or by mail.
Processing time
- Requests online through uoZone: Processed the next business day
- Requests by fax or by regular mail: Processed in two to seven business days
Please allow time for the documents to be delivered to your address.
Cost
- Online request through uoZone: $13
- Requests in person, by fax or by mail: $20
Payment methods
- Online through uoZone: MasterCard or Visa
- In person: MasterCard, Visa, Interac, cheque, money order made out to the University of Ottawa, cash
- By mail : MasterCard, Visa, cheque, money order made out to the University of Ottawa
Unofficial transcript
You can download an unofficial PDF transcript in uoZone. It doesn't include the seal of the University of Ottawa or the registrar's signature.
How to get it
In uoZone, under the Applications tab, select Unofficial transcript.
Cost
Free
I want proof of my studies
Official enrollment verification
An enrollment verification is an official University document certifying your current or past enrolment at the University of Ottawa as well as all degrees you have received.
How to get it
Alternatively, complete the Request for Documents form (PDF) and submit it to InfoService in person, by fax or by mail.
Processing time
- Requests online through uoZone: Processed the next business day
- Requests by fax or by regular mail: Processed in two to seven business days
Please allow time for the documents to be delivered to your address.
Cost
$11
Payment methods
- Online through uoZone: MasterCard or Visa
- In person: MasterCard, Visa, Interac, cheque, money order made out to the University of Ottawa, cash
- By mail : MasterCard, Visa, cheque, money order made out to the University of Ottawa
Unofficial Enrollment Verification
You can download your unofficial enrollment verification in uoZone. It doesn't include the seal of the University of Ottawa.
How to get it
In uoZone, under the Applications tab, select Enrollment Verification - Unofficial.
Cost
Free
Statement of studies on a third party's form
A document issued by a third party with a section that must be completed and signed by the University of Ottawa (for example, for a registered education savings plan [RESP] or an external scholarship).
How to get it
Bring the third party's document or form to InfoService.
Cost
$11
Payment methods
MasterCard, Visa, Interac, cheque, money order made out to the University of Ottawa, cash
Verification of academic credentials (AuraData)
Employers and academic institutions requiring verification of academic credentials by the University of Ottawa are asked to subscribe to AuraData, a repository run by a Canadian company specializing in secure online education verification. To subscribe or for more information, please contact AuraData.
Maintaining the confidentiality of documents is extremely important to the University of Ottawa. AuraData complies with federal and provincial privacy laws and requires signed authorization from you before releasing any information. The University of Ottawa only provides AuraData with a graduate's student number, full name, date of birth and graduation date as well as the name(s) and date(s) of degree(s) conferred.
How to get it
Employers and educational institutions should contact AuraData directly.
Processing time
As determined by AuraData.
Cost
Not applicable for students; AuraData contacts employers and educational institutions regarding this.
I want a copy of my diploma
Duplicate
You can order one or more additional copies of your diploma, or a large format diploma (43.2 cm by 35.6 cm). You can only request a diploma once one has been conferred.
How to get it
Request documents online through uoZone (under the Applications tab, select Purchase Official Documents). Alternatively, complete the Request for Documents form (PDF) and submit it to InfoService in person, by fax or by mail.
Processing time
Four to six weeks
Cost
$ 49
Payment methods
- Online: MasterCard or Visa
- In person: MasterCard, Visa, Interac, cheque, money order made out to the University of Ottawa, cash
- By mail : MasterCard, Visa, cheque, money order made out to the University of Ottawa
Juris Doctor diploma can't be ordered online. If you'd like to order additional copies of your Juris Doctor diploma (to replace your LLB diploma), please contact aocs-graduation@uOttawa.ca.
Official photocopies with seal
How to get it
Bring your original diploma to InfoService.
Cost
$ 6
Payment methods
In person: MasterCard, Visa, Interac, cheque, money order made out to the University of Ottawa, cash
Additional fees may apply depending on the method of delivery. We do not deliver diplomas to postal boxes.
- Regular mail: no shipping fee
- Express delivery: $22 within Canada, $38 abroad
- Document orders may take more time at the following peak periods: May/June, September and January.
- Strategic Enrollment Management is not responsible for lost documents or late delivery by courier or Canada Post.