Frequently Asked Questions
Q. How do I access my voice mailbox from outside the University?
- dial the University's main number 613-562-5800
- press 7000
- press ** followed by your mailbox number
- enter your passcode
Q. I changed my greeting message but when someone calls me they hear a different message?
A. You have activated the conditional personal greeting option.
- access your voice mailbox
- press 8 for user options
- press 4 for your greeting
- press 3 to change your message from the conditional to the primary greeting option
- press 9 to save
Q. How can I skip a voice mail greeting?
- press 6
Q. How can I leave a quick message without calling the person?
- press 7000
- press * followed by the voice mailbox number you are calling
- record your message
- hang-up
Q. How can I call another extension number when in someone's voice mailbox?
- press # and the four digit extension number
