Cyber-Start Series: Introduction to Computing Services for Students
Introduction
Students at the University of Ottawa enjoy a variety of resources to support them in their academic endeavours. Check with your department and faculty to see what computing resources they have available. Additionally, Computing and Communications Services (CCS) operates a range of central facilities and services.
uoZone is the University’s central gateway to many secured services.
Accessing the Internet
You can access the Internet from the public student lab, department or faculty labs, at wireless areas on campus or from your home.
- Computer labs: www.ccs.uottawa.ca/students/labs/
- Wireless access on campus: http://www.uottawa.ca/support/en/internet/
Accounts
For new students, computing accounts (mailbox, uoZone, Montpetit Lab and library accounts) are created in advance. There is no need to stay in line to get your account created. Find out what accounts have been created for you:
- Log into uoZone
- In the Applications channel, select InfoWeb
- From the left-hand menu, choose Services and select Computer and E-mail accounts from the list
Other accounts must be requested in person at the Computing Lab, at InfoService or by calling the Computing Help Centre at 613-562-5800, ext. 6555.
Changing Your Account Password
- Visit our Support site for information.
- Otherwise, you can call the Computing Help Centre at 613-562-5800, ext. 6555 to request a password reset.
Public Student Lab
Montpetit Hall, room 140.
This lab has 100 PCs, 3 laser printers (one is colour) and a Service Desk.
Lab hours: |
24 hours/day, 7 days a week |
Service Desk hours: |
Mon. – Fri., 8:10 a.m. – 8:00 p.m. |
| Sat. & Sun., 1:00 p.m. – 5:00 p.m. |
Morisset Library.
It has over 100 PCs, several printers and a Service Desk.
The PCs are accessible during the library’s regular business hours.
Service Desk hours: |
Mon. – Thurs., 8:30 a.m. – 7:00 p.m. |
| Fri., 8:30 a.m. – 5:00 p.m. | |
| Sat. & Sun., 11:00 a.m. – 4:00 p.m. |
Accessing your Email
uOttawa webmail: www.uottawa.ca/email
Software
- Software available for download and purchase: http://www.uottawa.ca/support/en/software/
- Anti-virus software: http://www.uottawa.ca/support/en/software/forefront.html
Printing
Laser printing (text, PCL, and PostScript) is available through a pay-per-use system. Payment is made through the use of your uOttawa cards, which are obtained from InfoService (Tabaret Hall, Room 129). The charge for printing is currently $0.09 per page for black and white
and $0.25 per page for colour. Select the colour printer from within your application. Visit http://www.uottawa.ca/print/ for more information.
InfoKiosks
Kiosks with access to the University’s Web site are available across campus: www.ccs.uottawa.ca/students/kiosks/
Student Card
Don’t forget to carry your student card with you in case you require a new account or password from the Computing Advisors at the Service Desk or are asked by the Protection Services to identify yourself.
Where can I get help?
- CCS Support site: http://www.uottawa.ca/support/en/index.html
- Search engine: www.uottawa.ca/search/
- On-line help form: www.ccs.uottawa.ca/cybersos/
- Computing Lab: Montpetit Hall, room 140
- Urgent issues: 613-562-5800 extension 6555