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Supervising on a Day-to-Day Basis

“The content was very useful for me as a supervisor as well as an employee.”
Good supervisors contribute directly to a positive working environment and help employees perform well, while feeling competent. The challenge resides in achieving the proper balance between supervising people and accomplishing one's tasks. In most cases, people promoted to the role of supervisor are knowledgeable about the technical aspects associated with the work, but they are then called to manage people, each person as complex as the next. With these challenges in hand, knowing how to achieve a high productivity level is not always obvious. This intensive workshop will explore the competencies that are essential to the efficient management and supervision of staff on a daily basis, and will provide proven techniques and tools that produce results.

This workshop requires active participation by everyone.


Two-day Workshop

Workshop Topics

  • Exploring the roles and responsibilities associated with the supervisor’s functions
  • Reviewing the five main pillars of management
  • Understanding the notions of power, authority, responsibility and influence
  • Identifying your style of leadership and reviewing two other styles in their respective context
  • Assessing the level of professional maturity of your employees
  • Addressing the keys to motivating your employees and each of the three basic categories of needs
  • Looking more closely at interpersonal communication: your strengths and challenges
  • Understanding the necessity to regularly review employees’ performance and work habits
  • Using a very powerful feedback and coaching tool
• Learning about delegating with confidence

Audience

  • Supervisors, team leaders and managers who are fairly new to managerial jobs
  • Anyone aspiring to become a supervisor or wanting to perfect their supervisory and leadership skills


Select the workshop offering of your choice

Dates Hours Cost   Register   
June 18, 19, 2012 9:00 to 16:00 $765   >> Select   
October 15, 16, 2012 9:00 to 16:00 $765   >> Select   
February 4, 5, 2013 9:00 to 16:00 $765   >> Select   
March 25, 26, 2013 9:00 to 16:00 $765   >> Select   
June 10, 11, 2013 9:00 to 16:00 $765   >> Select   




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