Technical Support
| Effective August 24, 2011, Computing and Communications Services will only support WPA2 – AES encryption over the University’s wireless network. WPA – TKIP encryption will no longer be supported. |
For instructions on how to install a network interface card, click here.
Configuring WPA2 for Windows 7
Configuring WPA2 for Windows Vista
Configuring WPA2 for Windows XP
Configuring WPA2 for Mac OS X 10.7.1 Lion
Configuring WPA2 for Mac OS X 10.6.8 Snow Leopard
Configuring WPA2 for Mac OS X 10.5 Leopard
Configuring WPA2 for the iPhone
Configuring WPA2 for BlackBerry
If you've followed the installation instructions and tips on the Wireless Cards page and still cannot connect to the wireless network, see below.
Students
Students can get technical support from the Computing Help Desk located in Montpetit Hall, room 140. This service is offered by appointment only. Please go to the Help Desk in person to schedule an appointment or fill out the Computing Assistance Request form at http://www.ccs.uottawa.ca/cybersos/.
Employees
Employees are asked to fill out the Computing Assistance Request form at http://www.ccs.uottawa.ca/cybersos/