Facilitation Skills

Facilitation is the process of enabling a group to establish boundaries within which individuals can maximize their freedom to participate and contribute. A facilitator can greatly enhance productivity and performance by helping the group members better manage their decision — making process and resolve issues in an effective and timely manner.

This workshop reviews key facilitation concepts and allows participants to practice associated tools, techniques and strategies to resolve issues effectively, manage conflict constructively, and help a group achieve solutions that will meet its needs.

Two-day Workshop

Workshop Topics

  • Role of the facilitator
  • Communication tools that are fundamental to the role of the facilitator
  • Basic group and team concepts — team process skills
  • Fundamentals of group management
  • Facilitation stages: how to use the process to achieve results
  • Individual differences and how to capitalize on them
  • Effective decision-making and how to build sustainable agreements
  • Handling disagreements and managing conflicts in groups
  • Applying the skills in your work environment through practice sessions and simulations


Audience

  • Individuals who have had limited exposure to facilitating groups and wish to further develop their group support skills
  • Anyone called upon to facilitate group or team activities

TESTIMONIALS
"The format of the workshop was fantastic! I really liked how every participant was able to put the theory into practice. I also liked how the instructor very aptly modeled every behaviour and technique that he taught. He made the group feel very comfortable and willing to work together."
"Great instructor, excellent content - easily one of the best professional learning courses I have attended."

"The instructor has an amazing ability to synthesize dynamic and complicated discussions to provide constructive feedback."
"I think this course has given me a great start to successful facilitation."

"I loved this workshop! It was well-organized and extremely useful. I can't wait to apply all I have learned. Great instructor!"

"The best course thus far in my career as a civil servant!"


DISCOUNT!
Register all at once three or more persons to the same workshop and get instantly a 10% discount!

Select the workshop offering of your choice

Dates Hours Cost   Register   
November 21, 22, 2011 9:00 to 16:00 $765   >> Select   
February 27, 28, 2012 9:00 to 16:00 $765   >> Select   
May 28, 29, 2012 9:00 to 16:00 $765   >> Select   


  翻译：