• Email
  • Overview of the Email System
  • uOttawa Webmail
  • Mailadmin - Email Account Management Tool
  • Anti-spam Tool
  • Full Name Email Address
• Accounts and Passwords
  • Change your Password
  • List of Available Accounts
  • The Importance of Passwords
  • Account Management - Guidelines and Best Practices
  • Sponsored Accounts
  • Departmental Accounts
• Internet and Connectivity
  • uoMobile
  • Wireless
  • High-speed Internet in Residences
  • Using the University's Dial-up(slip/ppp)Service
• Software
  • Supported Software
  • Licensed Software
  • Download Zone
• Computer Security Zone
• Student World
  • Intro to Computing Services for Students
  • Request Computing Help
  • Change your Password
  • Coursepacks
  • Download Zone
  • High-speed Internet in Residences
  • Information Kiosks
  • Labs
  • Photocopies and Printing
  • Printing
  • Telephone Services
  • Training
  • uoZone
  • uPortable (Computer purchases)
  • Web-Based Services
  • uOttawa Webmail
  • Wireless
• Professors Zone
• Employee Services and Facilities
  • Intro to Computing Services for Employees
  • Computer Lab Rental
  • Consulting Services
  • Copying and Printing
  • Energy Saving Tips
  • Forms Management
  • InfoWeb
  • PC Purchases
  • Print
  • Telephone Services
  • Training
  • Web-Based Services
• IT Professionals
  • IT-Reps Zone
  • Webmaster Zone
  • InfoWeb Zone
  • Service Desk Express Zone
• About CCS
  • Office of the CIO
  • Business Hours
  • Our Team
  • News
  • Projects
  • Policies
  • Quality of Working Life
• Contact us

January 2009 Infoweb Peak Period

December 8, 2008 - The January 2009 peak will begin on Monday January 5, 2009 until Wednesday January 14, 2009. Please be advised that heavy usage is expected during this time on most University systems including InfoWeb.

Here are some details regarding the upcoming January 2009 InfoWeb peak period:

Duration

• Peak period duration: Monday January 5 until Wednesday January 14 2009
• Black out period duration: From Wednesday Dec 17, 2008 to Friday January 16, 2009.
  
  During this time, only emergency changes are deployed to the InfoWeb environment (Hardware, software, network and applications included).
• DB2 threshold monitoring will be implemented during the peak. Resource heavy requests exceeding a preset threshold will not be processed.

Applications Affected

• Grades Inquiry
• Rabaska
• Personalized Course time table
• Grade Report

Support

• As in every peak, the InfoWeb Emergency Response Team will be monitoring all the affected systems to correct any issues that might arise during regular business hours.
• Please contact the Help Line (6555) if you experience any problems during this period.

See below for a summary of the usage expected during this period.

In the event of any outages or performance issues during the peak, please contact Pierre Bercy at pbercy@uottawa.ca or by calling 613-562-5800 extension 3029.

Usage summary expected for January 2009

Function Name	Expected Usage	Expected Dates of Most Usage
Grades Inquiry	608,000	Monday, January 5 School term begins
Grades Report	313,000	Monday, January 5 January 26, 2009 (Day final grades are posted on the web. Occurs after the peak)
Rabaska	145,000	Tuesday, January, 6 Classes begin
Rabaska (Actual Transactions)	465,000	Tuesday, January 6 Classes begin
Personalized Course Timetable	284,000	Monday, January 5 School Term begins

© University of Ottawa

For additional information, consult our list of contacts.