PEN’s cover photo

About us

We’re a specialist, management consultancy, focusing on; Customer Experience, Operational Excellence and Change Delivery, dedicated to helping our clients create real, positive change. PEN was established in 2012 with a mission to challenge the traditional approach to consulting. Since then our team of specialists have worked across a range of sectors – from Financial Services and Pharmaceuticals, to Retail and Consumer Goods – helping clients solve problems that improve customer experience, operational excellence and change delivery. We take pride in doing what’s right for our clients – not in how many hours we can bill them – and we only ever undertake work where we’re certain we can deliver a great outcome.

Industry
Business Consulting and Services
Company size
51-200 employees
Headquarters
London
Type
Privately Held
Specialties
Solving Complex Problems, Programme and Project Management, Transformation and Change Management, Solving difficult Resourcing Challenges, Customer Experience Design and Implementation, and Financial Services

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Updates

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