Meet Bhavishka Seewoo: A Journey of Growth at KeolisAmey Docklands (KAD)
"When I joined KAD as a Passenger Service Agent (PSA) in 2018, I was excited about the opportunities ahead. Coming from a background in the rail industry, I saw KAD as more than just a job—it was a chance to grow, learn, and make a real difference. Looking back on my journey, I’m incredibly proud of how much I’ve developed, both professionally and personally."
From day one, Bhavishka embraced the fast-paced and dynamic nature of the PSA role, but always kept an eye on their long-term ambitions. Passionate about operations, she aspired to become a Control Room Controller, travelling across the country to learn from various control rooms through the Chartered Institute of Railway Operations. While initial attempts to secure the role were unsuccessful, these experiences led Bhavishka to reassess her goals and explore new opportunities.
During the pandemic, Bhavishka worked closely with depot teams, gaining invaluable insights into the behind-the-scenes operations that keep the railway running. Inspired by the scale and precision of the engineering teams, she sought guidance from KAD’s Engineering Director, whose mentorship helped open new doors.
Today, Bhavishka thrives as a Track Technical Officer within the Track team! Over the past three years, Bhavishka has achieved remarkable milestones, including:
⭐ Gained a forklift license and completed training in Track Patrol, Critical Rail Temperature Management, Local Electrical Protection, and Track Handback
⭐ Undertaking a track engineering diploma with the The PWI
⭐ Attending weekly Permanent Way classes with Transport for London
"Walking the tracks, ensuring their safety for daily operations, and contributing to key projects gives me a real sense of accomplishment. It’s a constant reminder of the impact we have in keeping the railway moving."
In addition to the technical role, Bhavishka is passionate about inspiring others. Supporting Community Ambassador team, Bhavishka actively participates in school outreach programmes, encouraging young people to consider careers in the rail industry and demonstrating the wide range of opportunities available.
"KAD has supported me every step of the way! From training programmes to mentorship, the opportunities here have been exceptional. This journey has made me more confident, adaptable, and determined to reach my goals."
Looking ahead, Bhavishka is excited to continue growing, contributing to KAD’s success, and inspiring others to thrive in this dynamic industry.
📢 "To anyone considering a career in rail, my advice is simple: stay dedicated, work hard, and don’t be afraid to seek out opportunities. With perseverance, no goal is out of reach."
Join us in celebrating the inspiring stories of colleagues like Bhavishka, who embody the spirit of innovation and excellence at KAD.
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