iCoupon

Your introduction to iCoupon ✈📱 iCoupon is becoming the global standard for airport vouchering COVID-19 has accelerated the need for #digital, #contactfree & #automated solutions... Our technology enables airlines & ground handlers ✈ to issue vouchers directly to the passenger's boarding pass, for easy redemption at iCoupon-enabled retailers 🍽 ✔The passenger experience is seamless ❌The cost of processing & storing paper/manual vouchers is eliminated 🌎Join the 100+ airlines, 1,500+ retail units that are already LIVE with iCoupon, across 175+ airports worldwide🌎 Find out more >>www.icoupon.com #airlineindustry #airporttech #airportvouchering #airportoperations #airports #technology #airlines #digitalacceleration #digitalbusinesstransformation #airlineinnovation #innovation

A little harmless dog content to break up your feed for #NationalPetDay in the UK Meet the stars of our lunch breaks and unofficial team mascots: 🐶 Callie – Our smiley sprint queen. She turns the office into her personal bleep test track daily and always finishes first. 🐾 Olive – The undisputed Queen Bee. With her signature strut and flawless hair, she’s got more style than the rest of us combined. 🧸 Hogie – Our gentle soul. Often found posing on three legs and guarding his beloved bug teddy like it's company property. We love them a lottle – it’s like a little, but a lot. 💙

From Leeds to LATAm, Singapore to Santiago — iCoupon has been on the move in Q1 🚀🌟 We’ve had an action-packed start to the year, and our latest newsletter is full of updates we’re excited to share: ✅ We’ve partnered with Navitaire, an Amadeus company, bringing even smarter vouchering to airlines worldwide ✈️ Welcomed Air Corsica to the iCoupon network 🏆 Took home a Fintech Innovation Award 🌎 Hit the ground running in South America with our amazing partners 🤝 Attended industry events from Singapore to Washington DC 🎯 And, of course, squeezed in a bit of laser tag with the team… Whether you're into tech, travel, or just curious about what we’ve been up to, there’s plenty to check out. Let’s dive in ⬇️

Last night, Cleo Oldham, Madeline Hafner, and Matthew Rea had the pleasure of attending the SSP Group plc Charity Gala—an incredible evening hosted by the SSP Foundation to support projects tackling food poverty. 💙 Not only was over £210,000 raised for such an important cause, but the food was incredible—cooked by a mix of celebrity chefs, SSP chefs, and hotel chefs. Safe to say, it was a 10/10 dining experience! 🍽️✨ And to top it off, Madeline even won a Michelin-star meal for two in the raffle—talk about a lucky night! We’re proud to work with SSP, a long-standing partner of iCoupon, and to support initiatives that make a real difference. #SSPCharityGala #GivingBack #IntelligentVouchering

We had a fantastic time attending the Airport Experience News Conference in Washington, DC, where we connected with key airport concession operators. Some surprising insights emerged from the event: 🍽️ Food services now dominate airport sales at 80%, while traditional retail accounts for just 20%—a major shift since 2019. 💰 Affluent travellers (35% of visitors) drive 71% of spending. Valuing priority check-in (34%), expedited services (21%), and premium parking (14%). 🛋️ 94% of loyalty program members see lounges as essential, with 78% open to tastings and 50%+ willing to purchase products in lounges. The future of airports is all about creating authentic, convenient experiences and with airport spending evolving, brands and retailers need smarter, seamless ways to engage travellers. iCoupon's intelligent vouchering technology makes it easy to connect with passengers at every stage of their journey. 📩 Let’s talk about how we can help your brand drive efficiency, engagement, and revenue in this new airport landscape! Vanessa Zanom-Botacini #AirportExperience #Innovation #Airports #CustomerExperience #BusinessDevelopment #IntelligentVouchering

Great conversations, great people, and exciting collaborations! ✈️ A huge thank you to the LATAM Airlines team for taking the time to meet with us—it’s always great to connect and share ideas on how we can keep working better together to improve operations and the passenger experience. A special shoutout to @helios for his incredible hospitality, spending an entire afternoon and evening showing us around the beautiful city of Santiago. We’re also really grateful to SASA (Salones VIP Pacific) for welcoming us into their offices and then giving us the chance to experience one of their amazing lounges at Santiago Airport before our next stop in Brazil. We truly appreciate the time and generosity from everyone we’ve met so far—these conversations and connections make all the difference! Looking forward to what’s ahead. Ignacio Carrión Martinez, Dominique Drouilly, Álvaro Jara, Valeria Hernandez, Sofia Muñoz Merino, Maria Pilar Araya, Hernan Merino, Lorraine Orchard, Adam Beasley, Maria Florencia Luenzo Arana

Wishing a blessed Eid al-Fitr to all who celebrate. ✨ As Ramadan comes to an end, we extend our best wishes to our colleagues, partners, and friends observing Eid this weekend. May this time bring peace, joy, and togetherness. Eid Mubarak. 🌙🤍 #EidMubarak #EidAlFitr

We had a great time catching up with the Morpho Travel Experience team at Santiago Airport (SCL) yesterday! ✈️ Morpho plays a role in enhancing the travel experience across LATAm, and it was a pleasure meeting Felipe, Ops Airport Manager; Vanessa Concha Brandes, and Atilio Derosas Ugarte to explore how we can work more closely together. Building strong relationships with our partners is so important to us—it makes a real difference when we get the chance to connect in person. Thank you for the warm welcome, and we’re excited to keep growing together! Maria Florencia Luenzo Arana Adam Beasley #AirportRetail #LATAM #TravelExperience #SantiagoAirport

Have you heard of our Autopay module? 🧮✈️ For many, the billing process for vouchers is a complicated process—retailers at different airports, different currencies, and a LOT of invoices. Traditionally, airlines would need agreements with each retailer and process thousands of payments a year. That’s where iCoupon Autopay changes things. Instead of handling payments for every retailer separately, airlines like Marabu Airlines get a single monthly invoice, with everything neatly consolidated by iCoupon. This means: ✅No more individual retailer agreements ✅Less admin, fewer invoices ✅A fully automated, EU261-compliant process It’s all about making the process smoother—because airlines have bigger things to focus on. Ilse Webers

…what Nicholas Key said. An awful day for so many passengers either looking to get home for the weekend or starting a trip. I hope the airlines don’t become the target of their frustrations, there’s literally nothing they can do about it, but technology does take away the sting. Good luck to all the emergency services and engineers looking to restore services, the airline staff facing angry passengers and best wishes to the passengers themselves currently stuck somewhere on their journey - they can rest assured everyone is doing their best to take the strain away.