Direct Line Group

The Diversity Network Alliance here at DLG provides colleagues with a range of different communities and support groups to raise awareness of certain challenges, provide a safe space, and promote allyship, equity and inclusion for all. This Autism Acceptance Month we’re spotlighting the work of our internal Neurodiversity and Disability strand. #DiversityAndInclusion #AutismAcceptanceMonth #Allyship #InclusionMatters

“If it wasn’t for the fast, quick-thinking actions of your driver, Alan Wilson and his operator, Mark Rhodes, the pedestrian involved in a road traffic incident today would have lost her leg.” That’s what the police officer on the scene of a recent car accident had to say about our quick-thinking colleagues who rushed to help an injured pedestrian. Alan and Mark witnessed the accident and then used a car jack to reduce the pressure on the pedestrian’s leg, preventing an even more serious injury. Martin Milliner, Managing Director of Claims, was also quick to add his praise, “I was so proud to hear that Alan and Mark’s quick-thinking and willingness to go above and beyond may well have completely changed the outcome of an awful accident. Their readiness to help in a difficult situation just goes to show what amazing people we have at DLG. They should be really proud!" Great job, Alan and Mark! #HeroicActions #CommunityHeroes

We’re pleased to share that Chris Payne, Head of DLG Auto Services, has chosen to continue as a Silver Member of the Automotive 30% Club following his appointment to the role. Chris is committed to fostering an inclusive and diverse culture, recognising that gender-balanced teams drive innovation, creativity, and long-term success. “As a business, we’re proud to champion diversity, ensuring our teams reflect the world we serve. A strong gender balance is key to our continued success at DLG Auto Services.” – Chris Payne Julia Muir, Founder of the Automotive 30% Club, added: "I'm very pleased that Chris has shown his commitment to building a high-performing, inclusive business as a Silver member of the Club." 🔗 Read more about Chris’ decision to continue his membership: https://lnkd.in/eUcFuYAh #FocusOn30by30 #ChangeTheGame #WinningGenderBalancedBusiness

“The Green Flag patrol expansion continues. More people helped. More breakdowns fixed. More reasons to be proud. Let’s do this, London!” That’s what Katie Lomas, Managing Director of Rescue, had to say when she announced plans to expand Green Flag patrols into London. The phased launch will begin in Buckinghamshire at the end of March and head into North London in May. This is great news for our customers, as it means our expert teams will be on hand to help with tyres, batteries, and other common issues at the roadside, reducing the time it takes to get cars moving again. The launch also marks a significant milestone in our expansion plans, and Katie acknowledged the effort involved, adding, “A huge thanks to everyone who’s been part of making this happen.” Do you want to be part of the Green Flag story? We’re currently recruiting for Roadside Patrol Technicians to join our team see our latest roles here: https://ow.ly/ljo250VkAcT #GreenFlag #Rescue #News #WeAreDLG

🚗💨 That OH NO moment… Have you ever driven off with something on your car roof? New research from Churchill Motor Insurance reveals that 6 MILLION drivers accidentally left belongings on their car roof last year—adding up to a staggering £213 MILLION in lost items! The most commonly forgotten items? - Mobile phones (1.3M drivers!) - Takeaway coffee cups ☕ - Shopping bags 🛍️ …And someone even left behind a joint of beef!? 🥩 So, let’s hear it—have YOU ever done this? Vote below or tell us in the comments what you've left behind! Read the full study here: https://lnkd.in/ec5a6Q-6 #DrivingFails #RelatableMoments #CarRoofCasualties #ChurchillInsurance

📸 Behind the scenes of our latest employer brand evolution Over two action-packed days in Leeds and London, we captured incredible moments with our colleagues to bring our new careers website to life. At DLG, our people are at the heart of everything we do, and this project is all about showcasing the brilliant teams that make us the insurer of choice. A huge shoutout to everyone who took part and to our amazing partners at Blackbridge Communications for helping us create something special. We can’t wait to share the final results! 🚀 Stay tuned for the big reveal – our new careers site is launching soon! #EmployerBrand #CareersAtDLG #BehindTheScenes #WeAreDLG

When it comes to helping our customers, DLG’s Motor Claims Response team are on the front line. Karen is based in our Leeds office. Here, she explains what she loves about each day … “I’ve always had an empathic nature, and when a customer calls in distress, I find it rewarding to help them and ease their anxiety. For customers who are not as distressed, I feel good in knowing that they have confidence in us to do the right thing. At the end of each day, it gives me a lovely sense of achievement, knowing that I’ve made someone’s life a little easier.” Want to be part of team that truly cares? Find our latest roles in Claims here: https://lnkd.in/dwvydvu #LifeAtDLG #WeAreDLG #CustomerCare #JoinUs

Last month, colleagues across DLG took part in the Race Matters Five-Day Challenge as part of Race Equality Week. The initiative highlighted the importance of everyone taking part in daily challenges that promote active allyship, intersectionality, and inclusive language at work. One month on, we asked some of the people who took part to tell us how the event impacted them. Check out our slides to find out more. #RaceEqualityWeek2025 #RaceEqualityMatters

As part of building a high-performance culture, we’re committed to supporting our Technical Graduates and giving them the skills and experiences they need to grow. That’s why our Motor Fulfilment Area Manager, Margo Lamkin, arranged for one of our Technical Graduates to spend a day in the life of an External Engineer. Maddie is currently studying for her ATA VDA Accreditation with DLG Auto Services in Middlewich. To see what the job involves, Maddie spent the day on the road with Shaun and discovered how our engineers manage our repair costs, support with identifying Fraud, and, most importantly, make sure that our customers receive the right outcome with a brilliant experience. Thanks to Shaun and Margo, and best of luck to Maddie! You’ve got a great career ahead of you 😊 #Graduate #Apprenticeship #DLG #engineer

Huge congratulations to Melanie Phillips on being recognised as an Inspirational Automotive Woman at the The Institute of the Motor Industry (IMI) Awards by the Automotive 30% Club! Her dedication to creating a more inclusive and supportive industry is truly inspiring. It’s incredible to see her leadership and commitment to driving change, not just in results, but in culture. We’re proud to have her as part of our team and are excited to continue supporting and celebrating her achievements. #InspirationalWomen #BreakingBarriers #Automotive30PercentClub #CelebratingSuccess