Capgemini

Did you know that training a model the size of GPT-4 consumes enough electricity to power 5,000 US homes for a year? Or that #GenerativeAI could create up to 5 million metric tons of e-waste by 2030, which is 1,000 times more than in 2023? To address this impact and to ensure sustainable business value, organizations must start developing responsible #GenAI by: 🌱 Evaluating and reducing environmental impact,  🌱 Investing in appropriate use cases to drive sustainable business value,  🌱 Implementing governance for sustainability, and more. Join over 2.2 million subscribers of our “Straight to the future” newsletter today and stay informed about the latest tech solutions, and ideas that reshape our world. #GetTheFutureYouWant

Welcome to #GoogleCloudNext 2025. Welcome to the agentic era. Forget about chatbots. Jennifer Marchand focuses on how an assistant for everything, is happening now. #AIagents will deliver: ✅ Collaboration across disciplines to un-silo data ✅ Consistency across channels ✅ Deeper insights into the business. Listen to her views on maturing #GenAI opportunities and how this year's conference is all about a customer-first focus. Find out more about what we're showcasing at Google Cloud Next: https://bit.ly/4h2HHVo #CustomerExperience #BusinessTransformation

🤝 We are proud to announce an extension of our strategic partnership with Google Cloud to transform customer experience (CX) across industries with agentic AI. Leveraging Google Cloud’s AI technology, we are developing industry-specific bespoke solutions to handle customer requests across all channels, automate complex business processes, and enhance employee productivity. These solutions will deliver personalized, efficient, and effective CX, driving improved brand perception, loyalty, and revenue growth. A recent report by the Capgemini Research Institute highlights the strategic importance of customer service, yet less than half of organizations feel prepared to integrate AI and generative AI into the function. Our collaboration with Google Cloud aims to accelerate the adoption of secure AI with Google Cloud’s Customer Engagement Suite and Agentspace. 👉Find out more: https://bit.ly/3EeDVLk #GoogleCloud #AI #CustomerExperience #BusinessTransformation

We're excited to be part of #ChangeNOW 2025, the world's largest event dedicated to solutions for the planet. 🗓️ On April 25, our leaders will take the stage at the iconic Grand Palais in Paris, empowering businesses to drive sustainable value creation and build resilience: 💡 Cyril Garcia, Head of Global Sustainability and Corporate Responsibility, Capgemini, will join the panel "Tech and data for a real-world impact" to explore how AI, data transparency, and digital tools can help businesses accelerate their sustainability transformation. 🔋 Pierre Bagnon, EVP, Global Head of Intelligent Industry Accelerator, Capgemini, will join the panel "Critical minerals, critical choices" to discuss how businesses can navigate the growing demand for critical minerals while staying within planetary boundaries. 💬 Attending ChangeNOW? Let's connect! Visit our booth for interactive demos or chat with our experts about your sustainability challenges. We're eager to exchange ideas on transforming sustainability ambitions into tangible business impact. 🔗 Learn more here: https://bit.ly/41DtDgK #BusinessMeetPlanet #GetTheFutureYouWant

Here's a glimpse into the remarkable CRM transformation journey we supported for the Volkswagen Group (VWG) and CARIAD. 🚗   🔧 Challenge: VWG needed to unify its CRM processes across brands and countries to provide a seamless customer experience. 💡 Solution: Partnering with us, VWG implemented ONE.CRM, a cutting-edge CRM solution using #Salesforce and #MuleSoft.   Curious about the results?   Read the full case study to learn how VWG transformed its customer interactions, with 360-degree customer journeys and personalized experiences: https://bit.ly/3XJmvgg   #BusinessTransformation #CustomerExperience #AutomotiveIndustry

As businesses embrace autonomy, machine customers and intelligent agents are emerging as key collaborators. The human touch remains vital for building trust, safeguarding privacy, and ensuring resilience. Benefits for CTIOs? Improved teamwork and innovative business models, illustrated by decentralized identity solutions and token-based ecosystems. #TechnoVision2025 emphasizes the convergence of human-centric #AI, spatial technologies, and autonomous agents, revolutionizing user experiences and business models. These trends empower CTIOs to drive innovation, enhance engagement, and streamline operations. 📥 Download the report now https://bit.ly/4jyMdgP #EmergingTech #DigitalTransformation #Technovision2025

Another global #1! Our latest publication, A World in Balance 2024: Accelerating Sustainability Amidst Geopolitical Challenges, is officially ranked #1 out of 400+ research reports by Source Global Research in their 2024 quality assessment of thought leadership!  With insights from 2,152 executives across 13 countries and 727 organizations, the report highlights how businesses adapt amidst geopolitical challenges and regulatory shifts. 🌍   According to Source Global Research, "Despite this being a heavily saturated topic, Capgemini's objective annual progress tracking (rather than progress pointing) and inclusion of both organizational and consumer perspectives make this piece stand out above the usual corporate angle taken on sustainability."   A big shoutout to our teams at Capgemini Research Institute for this outstanding achievement! Let’s keep pushing boundaries and shaping a more #SustainableFuture. 📖 Read the report: https://bit.ly/3ZA517R   #GetTheFutureYouWant

93% of executives express concern over rising #tariffs, and more than half (54%) believe tariffs will actually accelerate their reshoring efforts. Diversification emerges as a crucial strategy to navigate and mitigate tariff challenges. 📈Explore how tariffs are shaping the future of manufacturing in the US and Europe through our latest research 📥Download the full report now https://bit.ly/43uIrQc

🎉Congratulations to our partner Microsoft who celebrate their 50th birthday today! After 27 years of strategic partnership, and as one of Microsoft’s top global systems integrators, we’re as excited as ever by Microsoft’s commitment to pioneering possibilities. Today, with Microsoft’s cloud, AI and developer platforms, we create opportunity for impact across every industry. We look forward to many more years deploying Microsoft products and services to help our customers accelerate business transformation, harness the power of innovation, and drive sustainable growth. Find out more: https://lnkd.in/g2tEipfc #Microsoft50 #MSPartner #PioneeringPossiblities

📣 Day 3 at HANNOVER MESSE was a resounding success! We extend our heartfelt thanks to all our clients, partners, and visitors who stopped by our booth. At our core, we are dedicated to helping the industry tackle complex challenges through our innovative “Compound Thinking” approach, delivering significant value and ensuring long-term success. Curious about the roadmap to #IntelligentIndustry? You still have the opportunity to visit us at our booth to discover more! 📍 Hall 15, Booth F52 👉 For more details on our presence at Hannover Messe, visit this link. https://bit.ly/4ci5DDG #HM25 #HannoverMesse