Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the philosophy, we bring moments of more to everything that we do.
We are looking for an exceptional Team leader - Front Office who will assist in the smooth and efficient running of the Front Office Department.
In this role, you are expected to lead the team in delivering exceptional front-line service to our guests and colleagues. You will engage with both colleagues and guests through meaningful conversations and respond and resolve to guest inquiries, requests and issues in a timely, friendly and efficient manner.
Ideal Candidates Shall Meet The Following Criteria
Progressive career in Front Office in a 5-star luxury property, with at least 2 years of experience in a similar role
Diploma / Degree in Hospitality / Tourism Management or equivalent
Possess good customer relations, communications and interpersonal skills
Refined verbal and written communication skills
Working knowledge of OPERA system
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management, Manufacturing
Industries
Hospitality
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