Bachelor's degree holder preferably in Computer Science, IT, Engineering or related course
Qualifications
At least 2 years related experience
Duties And Responsibilities
Lead and perform the day-to-day operations of managing and maintaining the entire IT systems and services configuration items.
Manage the end-to-end product delivery by leveraging on configuration service capabilities to achieved time to market objective.
Ensure that the design, deployment and overall performance of all IT system and service configuration items are effective and adhere to IT standards and best practices
Assess standard products and service request demands ensuring all requirements and required documents are complete and correct for implementation.
Prepare and endorses all received requests to all implementing IT teams, 3rdparty vendors/ Managed Services and monitors implementation within the agreed SLA.
Works closely with IT & Managed Service Operations in investigation of all configuration related concerns, issue resolution, improve service delivery timelines and compliance monitoring.
Works closely with the Business Partnering team to understand the demands, help with prioritization and scheduling, and drive the engagement with the vendor.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Mga Telekomunikasyon
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