Associate, HR Generalist

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One
  
  

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you’ll do;

• Be part of the Japan People & Culture team in building and maintaining an exceptional employee experience and smooth office operations
• Handle daily operations associated with employee-life cycle including but not limited to managing off-boarding and onboarding, IT asset management, office admin to enhance the people and workplace experience
• Collaborate with the market HRBP on people operations tasks, including payroll process procedures and HR information management.
• Ensure facilities are operated and maintained in alignment with standards. Further develop standards as internal stakeholders needs evolve
• Maintain partnerships with geographically distributed HRBPs, TA and other People Operations team members.
  
  

What you’ll need;

• 1-2 years' experience in HR operations, GA or Community Engagement
• Passion for building and growing genuine relationships with both internal and external stakeholders
• Highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that's not afraid to work independently when required
• Attention to detail and effective prioritization skills
• Excellent oral and written communication skills in both English and Japanese.
  
  

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.