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Knowing SMB pain points is the best way to help them in their growth journey. How many of these SMB pain points did you immediately recognize? How many of them are you currently helping small businesses overcome?

We had to celebrate the spring, Passover, and especially, our Agentic AI launch together. Here's a peek into our fun filled company gathering! Thanks to Anat Naor Tsesvan, Efrat Amir, and Or Wozner for organizing such a tasty and entertaining get together. From us, to you - Happy Passover!

Meet the newest stars that have joined the vcita team! ✨ Yehoshua Katz is our newest Full Stack Developer and is passionate about developing solutions that impact for the better, especially when there's AI involved. Michal Zanany, our Front End Developer with a strong UX and full stack background is also obssessed with plants, photography, cooking vegan food, and being with her two dogs. Anthony Assayah has joined as our Solutions Engineer and enjoys combining tech with creative problem solving. Orginially from France, he loves the beach, spending time with friends, and exercising. Freydie Sinai has over 20 years of experience in Fintech and payments, which makes her perfect for the role of Product Manager. Believe it or not, she's a mom of 5 (!) which means she's excellent at multitasking and making the impossible, possible. And Gal Barkan, our latest addition to the Partner Success team as a Customer Success Manager, has years of experience working with customers & partners in various titles. He's a die-hard soccer fan (we won't mention team names, because that can cause a heated debate 😂 ), loves listening to music and podcasts, and is an overall people-person. Let's wish them all a warm welcome and lots of luck!

Heading to News Industry Mega-Conference in Orlando next week? So are Rich Hargrave and Dawn Trubow! They'll be there talking to industry experts about reducing SMB churn and increasing retention. DM them to set up a meeting.

We loved it so much we had to do a round 2! Did we mention each action figure comes with its very own insights on AI for SMBs? Itzik Levy Anat Naor Tsesvan Bar Stern Dawn Trubow Gil Tarablus Liat Eisenberg-Gibor Lior Witz Orel Levit Rachel Nulman-Schapiro Rich Hargrave Ron Shtaiman Tal Sterling Tzach Malul Michal Zanany

Introducing VCITIZENS - the action figure you've always needed in your collection. VCITIZENS come equipped with a great attitude, a passion to impact, gadgets galore, and, of course, lots of coffee. It's amazing to see what cool things AI can do - not only for SMBs. Collect them all! Aviv Lavi Danit Ianovici Dan Diamant Gidon Jablonka Gili Sahar Liat Zohar Michael Jubiler Miriam Rafaeli Shahar Ben-Hur

A wind of change is blowing through the air when it comes to SMBs and AI - can you tell what it is? 🌬️ What does the table below tell YOU about small businesses and AI? *Data collected in late November/early December of 2024 from a vcita survey of 500 SMB owners in the US. Share your thoughts in the comments!

What are some of the things BizAI can do for its small business users? 1. Propose appointments 2. Generate estimates 3. Reply to lead and customer inquiries All this with the added layer of validation, empowering SMBs to trust the technology and adopt at their pace. Supercharge any small business with BizAI - found embedded inside the vcita platform!

Small businesses are a diverse bunch: different verticals, sizes, needs, goals, etc. So how do you learn what they really want in 2025? Are they still interested in digital tools? Where does growth stand on their list of priorities? What's their attitude towards AI? And how has it shifted? You ask them! And then, you write a blog with the results. So for a look into the mind of the SMB - take a quick read of one of our latest articles. Enjoy!

The new BizAI is bringing Agentic AI to SMBs. With this new capability, small businesses can now leverage the power of AI while still remaining in the driver's seat - a win-win! For the full breakdown of what this means, read our article!