SAAS First

Our AI Chatbot just got a major upgrade - and your customer support will thank you. ❗ Cool New Features Just Launched - Neatly formatted replies with headings, lists & links - Message assignment automation (no more messy inboxes!) - Office hours transparency to manage expectations - Customizable chatbot tone to match your brand - Multilingual support for global reach - Zero extra cost for AI features ⚠️ With a Human-only Team - Inboxes get clogged, replies are inconsistent - Your team is stuck in repetitive workflows - It’s hard to keep pace with growing global demand ✅ With an AI Chatbot on the Team - Replies look polished & branded every time - Conversations soon include images and videos - Unanswered messages become tickets automatically - Flexible message-handling logic (Neutral, Capture, Deflect, Custom) - Reliable, context-aware communication at scale ❤️ With SAAS First, You Will - https://lnkd.in/dbbVAn9i - Match your chatbot’s tone with your brand voice - Route messages to the right people—automatically - Serve customers worldwide in their native language - Never pay surprise fees for powerful AI features 👉 Try For Yourself - Start Your Free Trial Now! - https://lnkd.in/dEKMcZXv - Book a Discovery Call With One of Our Experts -https://lnkd.in/dPVp2-fy - Read More About This Major Update - https://lnkd.in/d46KpHfj

Customer Success teams using AI-Powered Inboxes are transforming how they serve customers - faster, wiser, and more efficiently. ❗ The Reality - Messy inboxes, scattered data, and manual processes are holding back your support team’s true potential. - SAAS First’s Inbox changes the game by streamlining communication and automating repetitive tasks. ⚠️ With Traditional Tools - Jumping between CRM, chat, email, and ticketing wastes precious hours. - Disconnected systems increase error rates and stress for your team. ✅ With an AI-Powered Inbox on Your Side - Unified workspace: access emails, customer profiles, and tickets in one place. - Smart features like Reply with Milly, Notetaker, and Saved Replies make your team fly. ❤️ With SAAS First, You Will – https://lnkd.in/dj_zJ8QU - Save hours every week through AI-powered workflows - Make your team happier with fewer clicks and less chaos - Delight customers with faster, more personal support - Skip the extra fees - AI is included! 👉 Ready to See It in Action? - Start your Free Trial today → https://lnkd.in/daV97Zq8 - Or Book a Demo Call with our team → https://lnkd.in/dQwK2sZ8 - Or Read More About Our Inbox Solution → https://lnkd.in/dPC2uNrR

Within a week, we are launching a new version of our AI chatbot that has been built on AgentRunner. Thank you ❤️

Companies leveraging AI-based customer support gain a strategic edge in speed, cost, and scalability. ❗ Supporting Data - Businesses that adopt AI-driven solutions can significantly reduce response times, errors, and operational costs, resulting in higher customer satisfaction and loyalty. ⚠️ With a Human-only Team - Traditional teams may struggle to keep up with competitors who offer near-instant, consistent support. - Significant investments in hiring, training, and payroll can slow down growth or margin expansion. ✅ With an AI Chatbot on the Team - Faster innovation cycle: new features or updates to the chatbot can be rolled out quickly. - Data insights: AI systems often come with analytics that help you optimize customer journeys and improve products. ❤️ With SAAS First, You Will - https://lnkd.in/d7vXbNtC - Get the Best AI Chatbot for Businesses - Train AI Chatbot Faster than You Can Train a Human - Deliver Exceptional Service Around the Clock - Not Pay Extra Change For AI Chatbot 👉 Try For Yourself - Start Your Free Trial Now! - https://lnkd.in/dqAdPMD3 - Book a Demo with one of our experts - https://lnkd.in/dHp6_AWP

Multilingual instant support can be a game-changer for global customer bases. ❗ Supporting Data - 76% of online customers prefer to buy products in their native language. (CSA Research) ⚠️ With a Human-only Team - Offering multilingual support requires hiring specialized agents, increasing costs and adding complexity to scheduling. - Timezone and holiday variations further complicate coverage. ✅ With an AI Chatbot on the Team - Many AI chatbots offer multilingual capabilities out of the box. - The AI can instantly switch languages, providing a more inclusive customer experience. ❤️ With SAAS First, You Will - https://lnkd.in/ditd3r8p - Get the Best AI Chatbot for Businesses - Train AI Chatbot Faster than You Can Train a Human - Deliver Exceptional Service Around the Clock - Not Pay Extra Change For AI Chatbot 👉 Try For Yourself - Start Your Free Trial Now! - https://lnkd.in/d_j4vk4C - Book a Demo with one of our experts - https://lnkd.in/dNYPSE5U

High-quality support directly impacts customer retention and profitability. ❗ Supporting Data - 95% of customers consider customer service a key factor in business loyalty. (Microsoft Study) - Improving customer retention by 5% can increase profits by 25-95%. (Bain & Company) ⚠️ With a Human-only Team - Human agents can offer empathetic, personalized interactions but are prone to fatigue and inconsistencies. - Delays or missed messages (especially after hours) can reduce satisfaction and increase churn. ✅ With an AI Chatbot on the Team - Available 24/7, offering consistent responses and instant resolution for common issues. - Can seamlessly transfer complex issues to a human agent if needed (hybrid approach). ❤️ With SAAS First, You Will - https://lnkd.in/dC4wTxiB - Get the Best AI Chatbot for Businesses - Train AI Chatbot Faster than You Can Train a Human - Deliver Exceptional Service Around the Clock - Not Pay Extra Change For AI Chatbot 👉 Try For Yourself - Start Your Free Trial Now! - https://lnkd.in/d3Dk-957 - Book a Demo with one of our experts - https://lnkd.in/dSHdrt75

AI chatbots can scale instantly without the need for exponential hiring. ❗ Supporting Data - 36% of HR professionals say sourcing the right talent is a challenge, 39% struggle with training and upskilling. (NY Post Survey) - 79% of businesses implementing AI-based customer interactions reduce operational costs and scale more easily. (Deloitte) ⚠️ With a Human-only Team - As inbound queries grow from 1,000 to 10,000, you need many more agents to keep up, leading to: - Increased labor costs - Lengthy recruitment and training cycles (3-6 months each) - Logistical overhead in scheduling and management. ✅ With an AI Chatbot on the Team - Easily handles spikes in conversation volume with minimal marginal cost. - Maintenance efforts (updating FAQs, product info) remain mostly constant, regardless of scale. ❤️ With SAAS First, You Will - https://lnkd.in/dNgnKYtk - Get the Best AI Chatbot for Businesses - Train AI Chatbot Faster than You Can Train a Human - Deliver Exceptional Service Around the Clock - Not Pay Extra Change For AI Chatbot 👉 Try For Yourself - Start Your Free Trial Now! - https://lnkd.in/dRSZ87tF - Book a Demo with one of our experts - https://lnkd.in/dSiQNDUK

Compare Difficulty x Pricing of AI-Enabled Help Desk Software (Data based on a team of 10, AI chatbot resolves ~60% of 10k conversations (email, chat, WhatsApp), as of Feb 23, 2025.) ❤️ SAAS First - Minimal onboarding, intuitive interface, quick rollout - Transparent Pricing: $90/month for 10 users; $1,500 for 10,000 conversations - AI features included in base-subscription - Feature-Rich: Omnichannel inbox (email, chat, WhatsApp), Milly 3.0 AI chatbot (launching Mar 2025), team inbox, AI-driven analytics, built-in task board ... - Ideal for Mid-Sized Teams: Scalability without the usual complexity or add-ons Learn more: https://lnkd.in/dnThvnk4 Intercom - Highly customizable, numerous integrations - AI conversations and seat licenses can exceed $7,920/month for small teams - Minimal support for medium businesses - Advanced tools require training and setup Tidio - Single Monthly Fee - Limited Help Desk: No knowledge base, or omnichannel; lacks advanced analytics - Expensive: €2,999/month for limited feature set Front - Shared inbox for teamwork - Pay-per-resolution can reach $5,690/month - Missing Some Help Desk Basics: No standard ticketing or knowledge base - Medium Difficulty Help Scout - Simple interface - Relies on third-party tools, can be less cost-effective - Costs Around $2,500, yet Lacks advanced automation - No integrated marketing or robust AI analytics Freshworks - CRM, marketing, and support connected - AI features can push monthly total to $1,790+ - Easier than some enterprise solutions but still needs configuration - Requires multiple Freshworks apps (e.g., separate paid product for marketing) Kustomer - Built-in chatbot and workflow automation - $0.35 per conversation can add up to $3,500/month - Steep Onboarding, may need dedicated training - Only AI chatbot—no email AI, limited analytics, no project management Zendesk - Covers tickets, chat, phone, social - Highest AI Costs: $1.50/conversation + seat fees can top $10,500/month - Requires in-depth setup for custom workflows - Limited Multilingual AI: Enterprise tier only, advanced AI analytics need add-ons Salesforce - Extensive customization, big-brand reliability - Multiple licenses, add-ons, and APIs can reach $10,000/month - Often requires consultants - Overkill for SMBs: Lacks basic omnichannel or AI-generated emails in lower tiers For medium-sized businesses, SAAS First is the sweet spot—effortless AI-driven support, transparent costs, robust features, and no surprise charges. ✅ Ready to simplify your help desk? Book a demo: https://lnkd.in/dKnyUrBq ❤️ As SAAS First’s CEO, I built this tool to solve the challenges of medium-sized businesses—high complexity and cost with limited features—based on my real-life experiences.

It costs up to 30x less to deploy an AI chatbot than human agents. ❗ Supporting Data - A mid-level customer support colleague can cost between $600 (in India) and $4,500 (in the U.S.) per month. (Amitionbox) - AI could handle up to 80% of customer queries. (SAAS First) ⚠️ With a Human-only Team - No 24/7 coverage: For 3 colleagues, monthly costs range from $1,800 to $10,500. - 24/7 coverage: For 6 colleagues, monthly costs range from $3,600 to $21,000. - Additional costs for 2 high-level supervisors are often necessary (further increasing expenses). ✅ With an AI Chatbot on the Team - If AI resolves 80% of conversations 24/7, the estimated cost is $712 per month (example figure from various chatbot vendors). - Only one high-level colleague is needed to oversee and handle escalations. ❤️ With SAAS First, You Will - https://lnkd.in/dkFrC3-f - Get the Best AI Chatbot for Businesses - Train AI Chatbot Faster than You Can Train a Human - Deliver Exceptional Service Around the Clock - Not Pay Extra Change For AI Chatbot 👉 Try For Yourself - Start Your Free Trial Now! - https://lnkd.in/d2Vnicya - Book a Demo with one of our experts - https://lnkd.in/dBDK6KXp

An AI chatbot can reduce dissatisfied customers by 30x , largely by eliminating human errors. 👇 Details below ... ❗ Supporting Data - Human error (forgetfulness, stress, boredom) is the #1 cause of mistakes in contact centers. (PR Newswire survey) - Human error rates range from 3–5% in repetitive tasks — potentially causing major issues in high-volume support. - Well-trained AI solutions have low “hallucination” rates (as low as 0.1% with advanced solutions). ⚠️ With a Human-only Team - A 3% human error rate could lead to 30 dissatisfied customers per month (out of 1,000). - Mistakes are inevitable, especially with new hires or during busy periods. ✅ With an AI Chatbot on the Team - Properly trained AI might produce only 1 dissatisfied customer per month due to incorrect responses. - AI does not get tired, annoyed, or forgetful—leading to consistent quality. ❤️ With SAAS First, You Will - https://lnkd.in/dyqweqTm - Get the Best AI Chatbot for Businesses - Train AI Chatbot Faster than You Can Train a Human - Deliver Exceptional Service Around the Clock - Not Pay Extra Change For AI Chatbot 👉 Try For Yourself - Start Your Free Trial Now! - https://lnkd.in/dG4uFHSx - Book a Demo with one of our experts - https://lnkd.in/dmzJA5Cb