CCD

AI is transforming Patient Access—are you ready? Join Edison E. Sepulveda, CFA, VP of Product Innovation, and Rafael A. Peña Pelletier, Senior Director of Business Intelligence at CCD Health, at NAHAM 2025 for a Learning Lab session on: Leveraging AI for Improved Patient Access in Healthcare (With Guest Speaker Duleep Wikramanayake, Former CTO at SimonMed Imaging). Get actionable insights on: ✅ How AI is automating scheduling & insurance verification ✅ How to reduce administrative burdens while improving patient satisfaction ✅ Key metrics to evaluate the success of AI-driven access solutions 📅 Date: Thursday, May 1st, 3:15 pm 📍 Sheraton Phoenix Downtown Don’t miss this opportunity to discover how technology is reshaping patient access workflows. 🔗 Schedule a meeting with us during the event: https://lnkd.in/ek2firEb #NAHAM2025 #HealthcareAI #PatientAccessSolutions #HealthcareInnovation #NAHAMConference

👉 For many healthcare organizations, no-shows, denied claims and payment delays aren’t just billing problems — they’re often front-end consequences. From eligibility errors to missed pre-auths, what slips through the cracks at the beginning ends up costing millions (or billions) at the end. In our latest article, we break down 5 high-impact strategies that every healthcare center should implement now to stop revenue leaks before they start — and set your center up for cleaner claims, faster payments, and fewer denials: https://lnkd.in/ezjPWXsp #HealthcareScheduling #RCM #PatientAccess #FrontEndRCM

Outdated scheduling systems, long hold times, and scheduling errors are still the most common issues affecting the front end of care. And when scheduling operations suffer, your revenue cycle does too. ➡ Patients get frustrated. ➡ Appointments go unfilled. ➡ Claims get delayed due to protocol errors. That’s where AI comes in and stops being a buzzword ...to become part of your center's optimization strategy. In our latest article, we break down how: ✔ NLP and conversational AI reduce protocol errors ✔Predictive analytics help reduce no-shows ✔ Intelligent automation improves throughput and accuracy ✔Real results were achieved using Pax Fidelity, CCD Health's AI-based protocol identifier. Learn how AI is transforming scheduling operations — and what it could mean for your patient access, staff productivity, and bottom line. Read the full blog + access the case study: https://lnkd.in/eQp5BVqx #HealthcareAI #PatientAccess #RevenueCycleManagement #HealthcareScheduling #RCM

📢 Exciting news! CCD Health is proud to announce that we’ll be attending NAHAM 2025—the premier event for Patient Access professionals—taking place April 30 – May 3, 2025, in Phoenix, AZ. This year’s theme, "Empowering Tomorrow: Reaching New Heights in Healthcare Access," perfectly aligns with our mission to simplify patient access and improve operational efficiency through innovative solutions. Plus, our VP of Product Innovation will lead a Learning Lab on Leveraging AI for Improved Patient Access—stay tuned for more details! 📅 Save the date & join us in shaping the future of Patient Access. #NAHAM2025 #PatientAccess #HealthcareInnovation #NAHAMConference #PatientExperience

🔬 Excited to share that Edison E. Sepulveda, CFA , our VP of Product Innovation, led a Learning Lab at #RBMAPaRADigm2025 in Nashville! His session on "Leveraging AI for Improved Imaging Center Scheduling" demonstrated how our technology reduces no-shows while optimizing operations and enhancing patient care. At CCD Health, we're creating AI solutions that deliver real results for imaging centers scheduling optimization. Learn more: https://lnkd.in/euR2Chxm

What an incredible week in Nashville at RBMA PaRADigm 2025! Thank you to everyone who stopped by Booth 209 and joined our Learning Lab session! We had the opportunity to connect with so many radiology professionals, all focused on finding real solutions to challenges like scheduling complexity, workforce shortages, and patient access bottlenecks. A special thank-you to those who joined our Learning Lab on Leveraging AI for Imaging Center Scheduling—we loved the engagement and thoughtful conversations. The interest in using AI to drive real operational efficiency is stronger than ever. Whether you stopped by to chat, saw a demo, or attended our session, we appreciate your time and insights. Let’s keep the momentum going—if you’d like to continue the conversation or explore a deeper look at our solutions, we’d love to connect: https://lnkd.in/eFX86tgB Until next year, thank you again for helping make PaRADigm 2025 such an incredible experience. #PaRADigm2025 #AIinHealthcare

When healthcare providers think about their call center, it’s often lumped into the same category as administrative overhead—a necessary but costly function. However, when done right, a healthcare call center doesn’t just support care—it drives it. Our latest blog explores how healthcare providers can transform what they once considered a cost center into a strategic growth engine—improving outcomes, patient satisfaction, and the bottom line all at once. Learn more: https://lnkd.in/eey8p4B9 #HealthcareCallCenter #HealthcareOperations #PatientScheduling

Our team is in Nashville at the RBMA Annual Meeting, connecting with radiology leaders and showcasing solutions that help imaging centers optimize operations and improve patient access. ✅ Stop by Booth #209 to meet our experts, explore our technology, and discover how AI-powered scheduling can transform your imaging center. ✅ Don’t miss our Learning Lab: Leveraging AI for Improved Imaging Center Scheduling Operations Don’t miss it! 🗓️ Thursday, March 27th | 9:00 AM-10:00 AM Schedule a meeting → https://lnkd.in/eV46g4cM #PaRADigm2025 #RadiologySolutions #AIinRadiology #RadiologyManagement

Your call center is a reflection of your patient care. An efficient healthcare call center: ✔ It’s more than logistics—it’s patient loyalty. ✔ It’s not just quicker answers—it’s better outcomes. ✔ It doesn’t just handle volume—it builds trust. … and when it runs like a well-oiled machine—with trained agents, streamlined workflows, and the right tech—patients feel the difference. Learn how an efficient call center can boost loyalty, streamline workflows, and protect revenue in our latest blog: https://lnkd.in/eSwK-TpN #HealthcareCallCenter #HealthcareManagement #PatientContactSolutions

#PaRADigm2025 is just a week away and our team is excited to connect with radiology leaders at Booth 209. Here’s what you can expect: 🤝 1-on-1 discussions with our specialists 🔍 Hands-on demos of our scheduling & patient access solutions 📈 Insights into how leading imaging centers are optimizing their operations 💬 Want to schedule a meeting with us before the event? Click here → https://lnkd.in/ek2firEb Or visit us at Booth #209 – we can’t wait to meet you! #RadiologyScheduling #RadiologyManagement #PatientAccess #RadiologyCallCenter