We're on a mission to change the world of consumer debt for good, and we're expanding our dream team to make it happen. 🦄 This is your chance to be part of a truly innovative company that’s disrupting the collections industry with AI-powered, human-centred solutions — and to make a real difference in people's lives. We’d love to hear from you, so check out our open positions and apply today: indebted.co/careers #Hiring #DebtCollection #JobOpportunity
About us
Debt is hard, but dealing with it doesn’t have to be. At InDebted, we’re changing the world of consumer debt for good by making the process better for everyone involved. We offer two main solutions that help future-thinking organisations move beyond outdated approaches: Receeve: Smart software that helps companies make better decisions for their internal collections Collect: Ensures a friendly, supportive experience when outsourcing accounts Our approach works - we help companies get better results, scale more efficiently and reduce operational risk through our human-centered technology. We work with businesses in Australia, New Zealand, North America, the UK, Latin America, and the UAE.
- Website
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https://www.indebted.co
External link for InDebted
- Industry
- Financial Services
- Company size
- 201-500 employees
- Headquarters
- Barangaroo, NSW
- Type
- Privately Held
- Specialties
- Debt Collection, Technology, Machine Learning, Software, Predictive Analytics, AR Management, and Financial Technology
Products
Collect
Debt Collection Software
InDebted’s Collect solution is the next-generation alternative to traditional debt collection agencies, designed for organisations who want to do better by their consumers—while driving business outcomes that matter. AI-powered with a human touch, our third party solution is used by leading organisations to improve customer experience, liquidation and efficiency. By empowering your customers to manage their debt, their way, with the support of a dedicated Customer Experience team that genuinely cares, we make the experience of debt resolution smooth, easy and flexible. Organisations such as Klarna and Trustly use our Collect solution to increase liquidation up to 40%, with a scalable and reliable outsourced operation across ANZ, North America, the UK, Latin America and the UAE.
Locations
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Primary
Level 24 Three International Towers
300 Barangaroo Avenue
Barangaroo, NSW 2000, AU
Employees at InDebted
Updates
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Meet the all-star panel sharing their expertise in our upcoming Better Debt webinar: • Manny Plasencia, Head of Third-Party Collections at TransUnion • Adam Parks, Founder of Receivables Info • Josh Foreman, CEO & Founder at InDebted Join us on 23 April to learn from the industry leaders who’ve seen and done it all before. Register now at the link in the comments 👇 #BetterDebt #Collections #Webinar #Economy
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We’re thrilled to welcome Nicholas Chin as our new Chief Financial Officer! 🎉 With 17+ years of financial leadership experience, Nic brings a rare blend of investment banking acumen (UBS, Macquarie Group), as well as SaaS-scale experience (Newbook) to his new role as our CFO. His focus will include expanding our financial strategy, driving growth through M&A, and maintaining compliance as we scale across multiple markets — including our recent entries into Mexico and the UAE. Nic takes the helm from Lachlan Heussler, whose six-year tenure has been pivotal in transforming InDebted from early-stage startup into a global fintech. With Lachlan transitioning to an advisory role and remaining a key shareholder, we thank him for his indispensable contributions since our founding. Welcome aboard, Nic! 👏🏻 #Leadership #Collections #Fintech #CFO #Growth
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Curious about what happens when an account enters into Collect? In this video, our VP of Global Growth Hugo Rajotte shares a behind-the-scenes look at how our Collect solution works. Hear about: 📊 How customer data is initially gathered and analysed 💾 The role of our Data Lake in informing collection strategies 🛡️ Our automated compliance firewall that enforces regulatory requirements 💌 The personalised outbound communication process 📱 How customer behaviours shape personalised journeys 💳 The flexible payment options available to customers 🎳 Our streamlined payment processing and client reporting systems Want to see Collect in action? Take an interactive tour here 👉 https://lnkd.in/eX4w6wFE #Collections #CustomerJourney #Technology #Data
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Consumer credit in the UAE has reached AED 484.8 billion, presenting a clear opportunity: how to manage collections in a growing market, when traditional approaches are falling short? That's why we're excited to bring our AI-powered solutions to the Middle East, where fintech adoption is skyrocketing. Our human-centred approach ensures consumers facing financial challenges can resolve their debt with dignity, flexibility, and ease. Swipe to see how we're transforming collections in our 7th global market → #Collections #UAE #FinTech #DigitalTransformation #AI
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Is your collections team prepared to weather the economic headwinds ahead? 🚨 In our upcoming Better Debt episode, industry powerhouses Manny Plasencia, Adam Parks and Josh Foreman will share their thoughts on where to invest limited resources, as well as actionable steps to take today to ensure your organisation thrives — not just survives — in the future. Don’t miss this conversation! Register now at the link in the comments 👇 P.S. Can’t make it for the live webinar? Don’t worry – register anyway, and we’ll send you the recording. #BetterDebt #Webinar #AI #Compliance #Technology
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📰 The latest edition of The Spindown newsletter is here! Bringing you collections insights, takeaways from industry leaders and access to the latest events — straight to your inbox. Subscribe to read: 🇦🇪 InDebted has launched in the UAE! 🤝 Collections in 2025: Opportunities for agencies, law firms and debt buyers 📅 Join our webinar: Prepare now or pay later: strategic collections investments in economic headwinds #Collections #Newsletter #TheSpindown
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In 2025, the handoff from creditors to their agencies continues to be painful — especially as accounts move through the lifecycle from secondary to tertiary placements. In this clip from Better Debt, our Chief Product Officer Kristyn Leffler shares the ideal scenario for the customer, as well as practical tips to transform these disjointed handoffs to deliver the seamless experience customers deserve. Watch the episode in full 👉🏻 https://lnkd.in/guHfVRKp #BetterDebt #Creditors #DebtCollectionAgency #Data
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InDebted has landed in the UAE! 🇦🇪 We're thrilled to announce our expansion into the United Arab Emirates — a market ready for innovation, as legacy collection practices struggle to match the region's rapid digital transformation. This milestone marks our seventh market, furthering our mission to change the world of consumer debt for good. We're excited to bring our AI-powered, ethical collections solutions to empower UAE consumers in navigating their financial journeys with dignity, flexibility and ease. "While fintech and BNPL adoption is booming across the UAE, organisations have a unique opportunity to build trust with consumers through their collections approach — rather than losing valuable relationships due to outdated tactics. We've consistently demonstrated our ability to preserve and strengthen these connections by creating transparent and empathetic experiences that help consumers regain control of their finances. That's exactly the transformative approach we're bringing to the UAE.” - Josh Foreman, InDebted Founder & CEO Read the announcement 👉 https://lnkd.in/eizWcxSM #Collections #BNPL #Fintech #UAE
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Which investments should collections leaders bet on during challenging economic conditions? Our upcoming Better Debt episode brings together a powerhouse panel to share evidence-based insights on this topic. Join Manny Plasencia, Head of Third-Party Collections at TransUnion, Adam Parks, Founder of Receivables Info, and Josh Foreman, InDebted’s CEO & Founder, as they discuss: 📈 Maintaining performance throughout economic downturns 🤝 Maximising value in creditor-collector partnerships 🤖 Adopting AI innovation while staying compliant Save your seat now 👉 https://lnkd.in/e5e5mhPb P.S. Can’t make it for the live webinar? Don’t worry – register anyway, and we’ll send you the recording. #BetterDebt #Webinar #DebtCollection #Technology #Economy #AI
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